Your crew did not have to pack anything for us; however, I am rating them a 5/5 for how well they wrapped the furniture. My move was scheduled for 9AM and the crew leader called to advise that they had to make a stop and help another crew so they would be late. In addition, he called when they were on their way so we were aware of their arrival time. I sincerely appreciate the care and respect they gave to our belongings. Thank you so much for a job well done.