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After you have completed your request for an estimate and get connected with your moving specialist, you will be provided with an Order for Service document detailing the specifics of your move. On the day of your move, the movers will carefully load your belongings into the moving truck and provide you with a Bill of Lading (BOL). A BOL is a legal document that serves as an agreement and contract for the items being transported. As your belongings are being unloaded from the truck, the movers will individually check them off the Bill of Lading. Once everything is unloaded and in their correct place, the movers will conduct a final walkthrough where you can address any remaining concerns or questions about the move.
Before moving, be sure to read and be familiar with this brochure from the Federal Motor Carrier Safety Administration.
Make sure you’re moving company is part of a national van line. A van line ensures that the movers are following USDOT guidelines.
We offer professional packing services and utilize premium packing supplies to keep your belongings safe and secure.
Our trained professionals are experienced and equipped to handle all specialty moves, including antiques, pianos, gun safes, seniors, and more.
Whether you're moving an office, retail store, or restaurant, our commercial moving services are tailored to your specific move.
Our 23,000 sq. ft. warehouse storage facility offers safe and convenient storage for your items with 24/7 surveillance and climate control.
The majority of long-distance moving companies determine their costs based on the weight of your items. Although this method may seem unconventional, it stems from the fact that moving trucks have weight limitations. This means that in order to maximize revenue, moving companies can’t go over their weight limit.
This method of calculating costs, however, often leads to a scam in the moving industry called the “hostage scam.” The hostage scam is when a moving company intentionally shows up with a low estimate and then tries to leverage a law designed to protect movers against non-paying customers. Moving companies have the right to withhold unloading until they receive full payment. In the hostage scam, the moving company will claim that the fully loaded truck’s weight exceeded their initial estimate. They will then deliberately withhold unloading your belongings until you make full payment, typically in cash or another non-traceable form of payment.
The most reliable way to avoid these types of scams is by choosing a well-established moving company. Well-established moving companies are not only more trustworthy but also more transparent and clear with their costs. Additionally, they will have proper licensing, insurance, and adhere to industry standards, ensuring your move is carried out professionally and without any hidden surprises. To ensure the moving company you choose is legit, check for the company’s USDOT Number in the Federal Movers Database.
At My Guys of Richmond, we guarantee transparent and accurate pricing with no hidden fees. We offer in-home and virtual estimates so that you have a clear understanding of what you’re paying for. We are also listed on the Federal Movers Database, further assuring to you that we are a legitimate and trustworthy moving company.
The standard long-distance moving services include loading, transportation, and unloading of items. Extra costs are usually associated with packing and unpacking services, disassembly and reassembly of furniture, and any specialty items that require special care.
It’s important to note that not all moving companies offer packing services, so double-check with the company first. The cost of packing services can also vary depending on the value, quantity, and size of your belongings. To avoid being surprised with hidden costs, it’s recommended to request a packing services estimate beforehand.
At My Guys of Richmond, our packing and unpacking services are specifically tailored to your move. Our moving specialist will work with you to understand your specific needs and customize the services accordingly, ensuring a seamless and stress-free moving experience.
How a moving company chooses to protect their customer’s belongings varies tremendously. Some companies may utilize moving pads as protection, whereas others may use bubble wrap and packing paper to safeguard their customers’ possessions. Additionally, some moving companies may also offer specialty crating for delicate and valuable items.
At My Guys of Richmond, we take extra precautions when handling your items, paying special attention to delicate and valuable belongings such as pianos, antiques, and other fragile items. Some of the moving materials we utilize include packing paper, moving blankets, bubble wraps, belts, and dollies. Our comprehensive approach to handling your belongings ensures that your possessions arrive at their new destination in excellent condition.
All moving companies are required to offer Limited Liability coverage at no additional charge. Limited Liability Coverage provides customers with 60 cents per pound per item of coverage. Full-Value Protection, which comes at an extra cost, provides customers with more comprehensive coverage. With Full-Value Protection, you can have your items repaired, replaced, or receive a cash-value compensation, typically at the mover’s discretion.
My Guys of Richmond offers both limited and full-value protection. Our flexible coverage options ensure that your possessions are adequately protected during the move. Be sure to ask your assigned moving specialist for more details.
The timeframe for a long-distance move depends on many factors, including the distance being traveled, the quantity of belongings being transported, and the moving company itself. Typically, a long-distance move requires one day for loading, one day for unloading, and an additional day for every 500 miles traveled, which may vary depending on the size of your load. It’s recommended to discuss the estimated timeline with your moving specialist to get a better understanding of the expected duration of your move.
As an interstate agent of Wheaton World Wide Moving, we have access to hundreds of movers coast to coast who are ready to provide exceptional moving services and expertise during your long-distance move. We also work closely with our customers to determine a convenient delivery date, ensuring a quick and efficient move.
Proper experience and training is essential in the moving industry. Moving companies with well-trained moving professionals are more likely to follow industry best practices, adhere to safety standards, and deliver a smooth and efficient moving experience for their customers. However, it’s common for moving companies to hire seasonal movers during peak seasons. Seasonal movers are typically temporary workers who join the moving team to assist with the higher volume of relocations. It’s highly advised to avoid companies that have a history of relying mainly on temporary movers, as they may lack experience in handling your belongings with care.
My Guys of Richmond movers are background checked and professionally trained. Our advanced training program ensures that all our movers are well-prepared to handle any move with the highest level of expertise and care.
Many customers may not be aware that arranging insurance through the moving company often results in paying for damages out of pocket. The most common deductible that a moving company has with their insurance company is $1000.
The Bill of Lading usually specifies the amount of time a customer has to file a claim after the move date. You will then need to contact the main office of the company to inform them of the damage and to get information on how to proceed from there.
At My Guys of Richmond, we make the claim filing process easy. In the unlikely event of damaged or lost items, we encourage our customers to contact us immediately. Our dedicated team will guide you through the process.
Due to public safety and government regulations, certain items are prohibited for moving companies to move, especially across state lines. To avoid complications during your move, check with your mover beforehand. Some of the most common items that are prohibited include live animals, explosives, flammable liquids, and corrosives.
My Guys of Richmond follows all government regulations and guidelines for long-distance moves. The safety of our customers is our top priority, which is why our team is here to provide you with all the necessary information and assistance to ensure a secure and lawful relocation experience.